Before you start
What you need
NAN HR works with an existing NAN HR workspace provided by your employer. It isn’t a standalone app and there’s no self-signup. To sign in you’ll need three things from your HR team:
- Your company domain (for example
acme→ acme.nanhr.com) - Your username or phone number
- Your password
Getting started
Sign in
- Open NAN HR and enter your company domain.
- Enter your username or phone and password.
- Tap Sign in. You’ll land on the Today tab.
- Tap Check In to record attendance — allow location when prompted (used only at that moment).
Help
Common questions
I can’t sign in.
Double-check the spelling of your company domain and that your username/phone and password are correct. If it still fails, your HR team can confirm your account and reset your password.
Check-in says it can’t get my location.
Enable location in iOS Settings → NAN HR → Location → While Using the App, then try again. NAN HR reads your location only when you check in or out.
I forgot my password.
Passwords are managed by your employer. Contact your HR team to reset it.
My attendance or payslip looks wrong.
The app shows what your employer’s NAN HR system records. Contact your HR team to review or correct it.
How do I sign out?
Go to the Profile tab → Sign Out. This clears your login from the device.
Contact
Still need help?
For technical issues with the app, email support@nanhr.com. For anything about your account, attendance, leave or pay, contact your Workspace’s HR department — they manage your data directly.